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Frequently asked questions

Clear answers about shopping, delivery, care, and returns.

Looking for something specific? Browse the shop, read our shipping policy, or contact us.

Shopping

What is Sarsabz Plants?

Sarsabz Plants is an online plant nursery in Pakistan where you can buy indoor plants, outdoor plants, pots, and gift plants with delivery across Pakistan.

Do you deliver plants across Pakistan?

Yes. Sarsabz Plants offers online delivery for plant orders placed through the website. Delivery charges and free-shipping thresholds are shown at checkout.

How much is shipping?

Orders above Rs 2,999 qualify for free delivery. Orders at or below Rs 2,999 include a Rs 200 delivery fee.

How do I buy plants online from Sarsabz Plants?

Browse the shop or categories, open a product, choose size or variation, add to cart, and complete checkout with your delivery details.

Can I filter plants by category or price?

Yes. Use category pages and shop filters to narrow plants by category, price range, ratings, and stock availability.

How do I choose the right plant size?

Each product lists available sizes or variations with prices. Select the variation that matches your space and budget before adding to cart.

Is the plant in stock?

Stock status is shown on the product page. If a product is out of stock, it cannot be added to cart until inventory is replenished.

Shipping & delivery

How much is delivery?

Orders above Rs 2,999 qualify for free delivery. Below that, a Rs 200 delivery fee applies.

How long does delivery take?

Orders are typically handled in 1–2 business days, then transit takes about 2–5 business days depending on your city.

Do you deliver nationwide in Pakistan?

Yes. Sarsabz Plants ships plants across Pakistan. Remote areas may take longer; we notify you if delays are expected.

Checkout & payment

What payment methods does Sarsabz Plants accept?

Checkout supports cash on delivery (COD). Pay when your plants arrive at your doorstep.

Can I use a coupon code?

Logged-in customers can apply valid voucher codes in the cart before checkout, subject to voucher terms and availability.

Returns

What if my plant arrives damaged?

Contact us within 7 days with photos. We arrange replacement or refund for valid transit damage claims.

Can I return a plant if I change my mind?

Live plants are perishable. Change-of-mind returns are not accepted, but we resolve damaged, wrong, or dead-on-arrival orders under our returns policy.

About & contact

Who operates Sarsabz Plants?

Sarsabz Plants is a Pakistan-focused online nursery team providing healthy plants, care guidance, and reliable delivery for customers nationwide.

How can I contact Sarsabz Plants?

Use the contact form on the website, email sarsabzplants@gmail.com, or WhatsApp +92 300 059 0719 for order and product questions.

How long does it take to get a reply?

The team responds to customer messages as quickly as possible during business hours. For urgent order issues, WhatsApp is the fastest channel.