Privacy Policy

Sarsabz Plants ("we", "us", "our") operates an online plant nursery at https://sarsabzplants.com. This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you browse, register, order, or contact us.

Information we collect

• Account details: name, email address, and password when you register.
• Order details: delivery name, phone number, address, and order history.
• Communications: messages sent through our contact form, email, or WhatsApp.
• Newsletter: email address if you subscribe to plant care updates.
• Technical data: browser type, device, and usage data via analytics cookies (see below).

How we use your information

• Process and deliver your plant orders.
• Send order confirmations, delivery updates, and customer support replies.
• Improve our website, product catalog, and shopping experience.
• Prevent fraud, abuse, and unauthorized access.
• Comply with applicable laws and respond to lawful requests.

Cookies and analytics

We use cookies and similar technologies for essential site functions, shopping cart sessions, and analytics (Google Analytics and Meta Pixel). Analytics load after page interaction to reduce impact on performance. You can control cookies through your browser settings.

Sharing your information

We do not sell your personal data. We share information only with service providers who help us operate the store (hosting, email delivery, image CDN) and with delivery partners to fulfil your order. These providers are required to protect your data.

Data retention

We retain order and account records as long as needed for customer support, legal compliance, and business records. You may request deletion of your account by contacting us, subject to legal retention requirements for completed orders.

Your rights

You may request access, correction, or deletion of your personal information by emailing sarsabzplants@gmail.com.

Security

We use HTTPS, secure session handling, and industry-standard practices to protect your data. No method of transmission over the internet is 100% secure; we work continuously to improve safeguards.

Contact

Questions about this policy? Email sarsabzplants@gmail.com or WhatsApp +92 300 059 0719.